Return & Shipping Policy

Shipping:

UK delivery normally takes 3-5 working days 

International Shipping (7-12 working days)

Returns:

Return Incorrect Item Received

Policy: If the item you received is completely different from the one you ordered, please contact us via our Facebook page or Contact us form and provide us with the picture to show the mistake.
If return is necessary, please make sure that the incorrect item you returned is wrapped in the original package and the product is in the same condition. However, if you find it useful and prefer to keep it but the price doesn't satisfy you, you can contact us. If there is one or a few accessories of the item missing, please display all the accessories of this item in one picture and send it to us by filling up the contact us form and also include pictures of the item(s) .

 

Return Unsatisfied Products

 

If you are unsatisfied with the items you purchased, then just return it within 5-10 days of receipt for a full refund or an exchange. If the defection is not a result of our fault, customers will be required to cover shipping costs both ways. And please make sure the items you send back to us is in the original packaging, and the merchandise is in the same and good condition. Please contact us to arrange a return.


Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.